Support

To ask a question about Epsilon, please start a new Q&A discussion in the project's discussions forum on GitHub.

Please include a minimal example

If your question is related to an issue you are encountering with one of your Epsilon programs, please include a minimal example that we can use to reproduce the issue locally.

Legacy Forum

Epsilon also has a legacy Eclipse-hosted forum with more than 10K questions and answers, which you may want to search through before your post your question.

Legacy forum currently unavailable

The legacy Eclipse forums were made read-only in late 2024. However, due to issues caused by AI scraping, the read-only version has been temporarily taken offline. We are monitoring this issue and hope that Epsilon's legacy forum will become available again soon. In the meantime, some forum content can still be accessed through the Wayback Machine.

Email

You can also contact us by email for confidential enquiries or to share how you are using Epsilon in your organisation.

As we strive to continuously improve Epsilon, feedback from real-world users like you is invaluable. Understanding the diverse domains where Epsilon is applied can help us prioritise new features and better support the community's needs. Whether it's about its strengths, areas for improvement, or specific challenges you've faced, your insights are crucial. If you're open to a conversation, please drop us a message.